Teaching, tutoring, sharing
On-the-spot technical help for Corner
Guru clients, achieving specific goals using computers and the Internet;
may include individual or small-group training on site, creating written
procedures for rarely done or complex computing tasks, and serving as
an on-call help desk. Available support includes a wide variety of applications
as well as Windows operating systems and hardware. Available exclusively
in the Research Park Triangle, NC, and surrounding areas.
Instructor, Carrboro ArtsCenter, teaching
Adobe Illustrator, Dreamweaver, digital photography, Web applications
(have also taught typefaces and fonts and technical theater for children)
(ArtsCenter site; Digital
lab course catalog)
Freelance illustration and Web creation and
Illustration using Adobe products
Patent drafting, M.J. Holroyd, Princeton, WV (samples);
advertisements and signs for Terra Nova Global Properties, Carrboro,
NC (samples); design, illustration, layout, preparing materials for
printing, Digital Printing and Graphics, Carrboro, NC (samples)
Web design and maintenance using Adobe's
Macromedia products, Terra Nova Global Properties, Carrboro, NC (primary
site; secondary site)
November 2006 to December 2007
Operations support (subcontract) at
Lulu.com, in Morrisville, North Carolina;
technical writing/editing (link)
and illustration (cover
template), addressed Adobe printing issues for clients.
July 2000 to 2002
Web Designer and Instructor for Net
Friends, Inc., in Durham, North Carolina.
Create Web sites (design and code templates) for clients using Macromedia
products; teach client representatives how to use Macromedia applications
to maintain the site. (For examples, see Jarvis
Lab and Duke Community
for Urban Hiker
Contributor to Mastering Dreamweaver
3 and Fireworks 3, a third-party manual published by Sybex
Inc. Create (design, write and illustrate) six tutorials demonstrating
basic and advanced capabilities of these two Macromedia products.
July 1998 to December 1999
Information Architect at Make
Systems, Inc., Cary, North Carolina.
Designed, wrote, illustrated, and coded web-based online help for the
company's flagship product, NetMaker MainStation (a network modeling
application); designed and created buttons for the application interface;
copy edited the application's paper documentation.
September 1996 to July 1998
Short-term contract and freelance
Information Specialist at AT&T
in Greensboro, North Carolina (temporary through Butler
International). Assignments included creating online help and creating
and updating manuals for PeopleSoft projects. (Recommendation
from AT&T manager)
- Features for CitySearch,
The Triangle (online local events listings, features, and business
sites for general audience); contributing editor for the CyberCity
section. (Writing sample)
- Web design and basic Java Script articles for Eye-On-Objects, published
by Hatteras Software, Inc. and sponsored by IBM for VisualBasic users.
(Site closed. For paper copies of these articles, please see me.)
Freelance Macro Developer for NetWorks,
an internet service provider company in Raleigh, North Carolina. Created
WordPerfect macros for proprietary downloading over the Internet. The
macros create legal forms and prompt users to complete the blanks.
August 1995 to September 1996
Course Developer for BSG (formerly
Imonics, Inc.), Cary, North Carolina (through Butler).
Created courses for parts of the company's medical collections software;
wrote a trainers' database users manual. (Recommendation
from project director; writing sample)
December 1990 to August 1995
Technical Writer for a4
HealthSystems (formerly Management Systems Associates, Inc.), in
Raleigh, North Carolina (a hospital information systems company).
Created user manuals and online help for the company's hospital financial
and personal computer applications.(Quotes
from employee reviews; writing sample)
June 1989 to November 1990
Trainer and Support Person for Creative
Computing by Penn-Dragon Studios in Cary, North Carolina (computer consulting
and custom software company).
Responsible for end-user software training, training materials, custom
software manuals, company newsletter, and software support.
September 1986 to April 1988
Reporter for The
Herald-Dispatch in Huntington, West Virginia (a Gannett Co.
Responsible for general assignment and articles concerning Wayne County's
commission, courts, school board, town governments, features, etc. (Recommendation
from editor; writing samples)
March 1985 through August 1986
News Editor for The Lincoln
Journal in Hamlin, West Virginia (a locally owned weekly
Responsible for news budgeting, assigning and gathering; page layout
and paste-up; photography, line art, and anything else that needed to
be done. (Writing samples)
Reporter and photographer for The
Bluefield Daily Telegraph in Bluefield, West Virginia (Recommendation
from editor); horseback trail guide at Pipestem
State Park in Pipestem, West Virginia; file clerk at the Mercer
County Health Center in Bluefield, West Virginia; fast-food cook at
the Princeton Youth Center in Princeton, West Virginia; law office receptionist;
kennel assistant and dog groomer; veterinarian assistant.
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